Saturday, February 13, 2010
Reflection on meeting 1
Saturday, February 6, 2010
Resolving Interpersonal Conflicts
We may not realize it, but conflicts between people has been present since the start of mankind. Indeed, we have progressed tremendously since then, but interpersonal conflicts still exists as a problem in every era and every society to date. But are these conflicts necessarily negative? No doubt in many cases, conflicts result in resentment, or hostility between the parties involved. But if handled properly, it could lead to a better mutual understanding and even improve interpersonal relationships.
There are many ways of approaching interpersonal relationships. For example, some may choose to indulge in denial, and refuse to acknowledge that there is a problem. Though this method may be appropriate at times, more often than not, it only leaves the problem untouched, with the potential of leading to further tension and conflict. Another common way of dealing with conflicts is when anger comes in. People tend to confuse anger with conflict, when in fact, the two are very much different entities. Trying to solve conflicts with anger is like adding fuel to fire. The only purpose anger serves is to amplify the problem, resulting in even more friction between the parties.
So, what is the ‘correct’ way to resolve conflicts? To be honest, there is no one fixed solution to all conflicts, but however, there are some universal steps that can be taken to at least approach conflicts in the right direction, to minimize the chances of the conflict going out of control.
Step 1:
To begin, parties involved must view the conflict that is to be solved mutually, and actively participate in the discussion to come up with a compromise that is as fair as possible for the parties involved.
Step 2:
During the actual discussion to resolve the conflict, it is important to stay composed, and view the whole situation objectively. Do not be too caught up with immediate self interests and disregard the position of the other party.
Step 3:
Lastly, always stay positive and look at the big picture. The issue at hand might or might not be worth damaging the relationship. Hence, sometimes there may be advantages in being gracious and taking a step back.
As the saying goes, prevention is better than cure, and that is every bit true when it comes to interpersonal relationships. This is where effective communication skills would play a part. Being able to relate to others, and understanding them, would enable you to make appropriate changes to your words or actions before they become a source of conflict.
To end off, i would say that knowing how to resolve interpersonal conflicts is definitely a plus point in any field of work, enabling us to work harmoniously with our peers and friends.